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      By Product Type
      • The Serum
      • The Oil
      • The Sleeping Mask
      • The Creams
      • The Emotions Boosters
      • View all products
    • By Concern
      By Concern
      • Rebalancing skin
      • Lack of firmness
      • Lack of radiance
      • Wrinkles & fine lines
    • By Emotion
      By Emotion
      • harmonie
      • énergie
      • joie
      • sérénité
    • Discover The harmonie Sleeping Mask Discover The harmonie Sleeping Mask
    • We Are NEUR|AÉ
    • Our Story
      Our Story
      • About NEUR|AÉ
      • NEUR|AÉ in the press
  • Neuroscience
    Neuroscience
  • The N|EWS
    The N|EWS
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    Our Services
  • Find us
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  2. Practical information

Practical information

  • General Terms of Sale
  • Legal notice
  • Information about accessibility
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  • Personal data

Updated: September 2025 Download

Legal notice

1. ABOUT THE COMPANY


This website is owned and operated by c.f.e.b. SISLEY, a simplified joint-stock company with a capital of €1,000,000, whose registered office is located at 3 avenue de Friedland, 75008 Paris, France, registered with the Paris Trade and Companies Register under number 722 003 464 and having as intra-Community VAT number 16722003464 (hereinafter "Company").

The website is hosted by the company : SALESFORCE.COM EMEA LIMITED, a company incorporated and registered in England and Wales whose registered office is at Floor 26 Salesforce Tower – 110 Bishopsgate, London EC2N 4AY, United Kingdom, telephone number 01 59 00 10 07.


2. YOUR USE OF THIS WEBSITE

2.1 Fair use


You may access this website solely for your own personal use. You agree not to use this website:

•    to send, receive, upload, download, use or re-use any information or material which is offensive, abusive,indecent, defamatory, pornographic, obscene, liable to incite racial hatred, discriminatory, inflammatory,threatening or menacing, or in breach of confidence, copyright, privacy or any other rights;
•    to cause annoyance, inconvenience or needless anxiety to any person; or
•    to use any mechanism, device, software, script or routine to affect the proper functioning of any computer system or network, or to take any action that places an unreasonable burden or excessive load on any computer system or network, or to infect any computer system or network with any computer programming routine (any virus, worm, time bomb, cancelbot or trojan horse) that may damage, interfere with, delay, intercept or expropriate any system, data or personal information.

2.2 Rights in this website

Unless otherwise agreed, the Company and all its licensors retain ownership of all the intellectual property rights in the Website and the information therein, including any trademarks, trade names, copyrights as well as rights in the underlying software. Any use of the Website infringing the Company’s (intellectual) property rights or other rights is strictly prohibited to broadcast, modify, transmit or reproduce the Website in whole or in part, in any form whatsoever. It is prohibited to insert hypertext links to parts or to the entire Website without the Company’s ’’s prior written agreement.

c.f.e.b. SISLEY is the owner of the duly registered NEURAE trademarks. The use of any NEURAE trademark and, in general, the infringement of NEURAE’’s industrial and intellectual property rights, is prohibited.

You are only permitted to print and download extracts from this website for your own personal use on the following basis for the purpose of reading the content and considering the products:

•    no documents or related graphics on this website are modified in any way;
•    no graphics on this website are used separately from the corresponding text; and
•    the copyright and trade mark notices and this permission notice appear in all copies.

All other use of the content on this website is prohibited, including (without limitation) reproducing the content in any form for commercial purposes.

2.3 Links to the website


In creating a link to this website please indicate that the Company is the source of the information by including an acknowledgement near to/in the link. Please also notify the Company of the link. You are responsible for ensuring that the Company is not brought into disrepute by the creation of the link; in such cases, the Company will request the link’s removal (and, if necessary, may bring legal proceedings to seek its removal). Please note that the Company may move pages on this website or change their address without prior notice

3. THE COMPANY’S RESPONSIBILITY TO YOU

3.1 Accuracy of content

The Company takes reasonable care to ensure that the information appearing on this website is accurate and up-to date. However, errors and omissions may occur, and you should not take the accuracy of the information for granted. The Company does not warrant the accuracy and completeness of the information or material on this website. The Company therefore disclaims all liability for your use of the information on this website.

3.2 Service Access

While the Company endeavours to ensure that this website is normally available 24 hours a day, the Company shall not be liable if for any reason the website is unavailable at any time or for any period.

The Company aims to update this website regularly, and may change, amend, remove or vary the products, services or any of this website’s content at any time and without warning. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our reasonable control. The Company may also remove this website as a whole or any sections or features of this website at any time without notice.

3.3 Data Protection

Please see the Personal data protection Policy and Cookies Policy for details of how the Company collects and processes information about you.

3.4 Links to third party websites

Any links to third party websites are provided to you only as a convenience. The inclusion of any link does not imply endorsement of that website

4. PURCHASING PRODUCTS THROUGH THIS WEBSITE

If you wish to purchase any products through this website, the contract for the supply of those products will be governed by the General Terms and Conditions for Online Sales.

4. CONTACTING THE COMPANY

If you have any questions or concerns about this website or any of the Company’s products, please contact the Company’s Customer Service Team.

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For more information on our personal data protection policy

customer service
01 59 00 10 07

Need personalised advice or product information? Our beauty advisers are on-hand to help you from Monday to Thursday from 9 am to 6 pm and Friday from 9 am to 1 pm (no additional call charge).

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Inspired by neuroscience, NEURAÉ is a new skincare brand based on the brain-skin connection. NEURAÉ aims to reduce the emotional toll of time on the skin.

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